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Contact Asino Casino
Asino Casino operates under licences issued by the Tobique Gaming Commission in New Brunswick (licence No. 0000064) and the Comoros Autonomous Island of Anjouan (licence ALSI-202509073-FI2).
How to get in touch
For assistance, send an email to support@asinocasino.click. The support team can review your question and provide guidance based on the information available for your account. Please use the email address linked to your account where possible, as this may help with account-related requests and identity checks.
You can contact support about a range of common matters, including:
- Account access, profile details and verification questions
- Deposits, withdrawals and payment-related queries
- Questions about bonus terms and applicable conditions
- Technical problems, error messages or difficulty using the website
- Responsible gambling requests or questions about available account support
To help support understand your request and respond faster, include your account email address or username, a short description of the issue and any relevant screenshots if they help explain what happened. If the issue concerns a payment, include the relevant date and transaction information where available, but do not send your password or complete payment card details by email.
Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of your request. If you need to provide more information after sending your message, reply to the same email thread where possible so the details remain together.