Across your first 4 deposits
Asino Casino Terms & Conditions
Asino Casino operates under licences issued by the Tobique Gaming Commission in New Brunswick (licence No. 0000064) and the Comoros Autonomous Island of Anjouan (licence ALSI-202509073-FI2).
1. General terms and acceptance
These Terms & Conditions form an agreement between you and Asino Casino in relation to your use of the website, account services, games, promotions and other features made available through the platform. They apply whenever you browse the website, register an account, deposit funds, play a game or use any related service.
You must read these Terms before using the website. If you do not accept any part of them, you must not register, deposit, play or otherwise use the service. Additional terms may apply to particular games, payment methods, competitions, bonuses or promotional offers. Those terms will be shown where relevant and form part of these Terms when you choose to use the applicable feature.
The website is intended to be used only by people who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you before opening an account or placing a wager. You must not use the service from a location where online gambling is prohibited or restricted.
Asino Casino may update these Terms from time to time to reflect changes to the service, legal requirements, payment arrangements, security practices or business operations. Updated Terms will be made available on the website. Your continued use of the service after an update means that you accept the revised Terms. If a change is not acceptable to you, your remedy is to stop using the service and follow any available account closure process.
Website access
Access to the website may not always be available. Maintenance, technical problems, security events, third-party service issues or circumstances outside reasonable control may affect availability. Asino Casino may also suspend, restrict or withdraw a feature where necessary to protect users, maintain the platform or comply with applicable requirements.
2. Account registration and player responsibilities
To use features that require registration, you must provide information that is accurate, complete and current. This may include information needed to establish your identity, age, location and ownership of a payment method. You must update your details if they change and must not register using false, misleading or incomplete information.
- You must meet the minimum legal age that applies to online gambling in your location.
- You must use an account registered in your own name and for your own personal use.
- You must keep your username, password and other login information confidential.
- You must notify Asino Casino if you believe that someone else has accessed your account.
- You must not create duplicate accounts, use another person’s account or allow another person to use yours.
- You must not use the service for business, resale, syndication or any unlawful purpose.
You are responsible for activity carried out through your account unless you have promptly reported unauthorised access and the issue was not caused by your failure to protect your login information. You should use a strong, unique password and take reasonable steps to secure the devices and networks used to access the website.
Asino Casino may carry out identity, age, location, payment and security checks. You agree to provide documents or information that may reasonably be required for these checks. Verification may be requested before an account can be fully used, before transactions are processed, or when account activity requires further review. Information supplied for verification must be genuine, readable and consistent with your account details.
If an account cannot be verified, appears to have been opened using inaccurate information, or is connected with prohibited activity, access may be limited or suspended while the matter is reviewed. Where permitted by law, an account may be closed if the required information is not provided or if the account does not meet the applicable eligibility requirements.
Prohibited conduct
You must use the website fairly and lawfully. You must not interfere with the operation or security of the platform, introduce malicious software, exploit a fault, use automated tools without permission, manipulate a game, or attempt to gain an unfair advantage. You must not engage in fraud, money laundering, collusion, chargeback abuse, identity misuse or any other activity that may harm Asino Casino or its users.
If prohibited conduct is suspected, Asino Casino may investigate, suspend access, cancel affected activity, restrict transactions or take other action permitted by applicable law. Any decision will depend on the circumstances and available information.
3. Games, deposits, withdrawals and promotions
Games are provided for entertainment and are subject to the rules displayed within the relevant game or on the website. You should review those rules before playing. Game results are determined by the applicable game system and recorded activity. In the event of an apparent technical error, Asino Casino may review the relevant records and take reasonable steps to correct the error.
You must only deposit money that you are entitled to use and can afford to lose. Payment methods may be subject to their own terms, verification requirements, transaction limits and availability. A deposit should not be treated as a guarantee of winnings. You remain responsible for checking the transaction details before confirming a payment.
Withdrawals may be subject to account verification, payment-method checks, security reviews and any conditions displayed at the time of the request. Funds may generally be returned only through an appropriate method linked to the account or through another method permitted by the applicable process. Processing can depend on the payment provider, banking arrangements, weekends, public holidays, account information and completion of required checks.
You must not use a payment method that belongs to another person unless the applicable process expressly allows it and the required authorisation and verification have been completed. Unauthorised, reversed or disputed payments may lead to account restrictions and may require further information before services are restored.
Promotions, bonuses and other offers are available only where expressly advertised. Each offer may have separate eligibility rules, expiry conditions, wagering or play requirements, game restrictions, transaction conditions and other limitations. You should read the specific promotional terms before accepting an offer. If promotional terms conflict with these general Terms, the specific terms will normally apply to that offer.
Unless the applicable offer states otherwise, promotional benefits are intended for one person and one account only. Asino Casino may refuse, amend or withdraw an offer where there is evidence of misuse, duplicate participation, coordinated activity, inaccurate information or a breach of the relevant terms. A promotion may also be changed or withdrawn where required by law or where technical or operational circumstances make this necessary.
Balances and account records
Your account balance may include deposited funds, winnings and promotional amounts that are subject to separate conditions. You should review your balance and transaction history regularly and report any suspected error as soon as reasonably possible. Asino Casino may correct an obvious technical, pricing or settlement error and may adjust an account where a transaction has been processed incorrectly.
You must not treat your account as a bank account or use it to transfer money to another person. Any applicable taxes, duties or reporting obligations connected with your activity are your responsibility. Asino Casino may withhold, restrict or request information about a transaction where this is required for compliance, security or legal reasons.
4. Responsible gambling, privacy and account closure
Gambling should be enjoyable and treated as entertainment, not as a way to make money or solve financial problems. Set limits that suit your circumstances, decide how much time and money you can spend before playing, and do not chase losses. Never gamble with money needed for rent, bills, food or other essential expenses.
- Take regular breaks and avoid playing when you are upset, tired or under the influence of alcohol or other substances.
- Do not increase your stake to try to recover previous losses.
- Keep your gambling separate from household or essential spending.
- Ask for support if gambling is affecting your finances, relationships, work or wellbeing.
- Use any available account limits, time-outs, deposit controls or self-exclusion tools if you need help managing your play.
You may request restrictions on your account or ask for it to be closed. A closure or self-exclusion request may affect access to the account and may not be reversible for the period selected. You should not open another account or try to bypass a restriction. If you ask to close your account because you are concerned about your gambling, you should not continue using the service through another account or channel.
Asino Casino handles personal information in accordance with its Privacy Policy and applicable privacy obligations. Information may be collected and used to provide services, verify accounts, process transactions, prevent fraud, maintain security, meet legal requirements and communicate important account information. You should read the Privacy Policy to understand how personal information is handled.
Suspension and closure
You may stop using the website at any time and may request account closure through the available account or support process. Asino Casino may suspend or close an account where there is a breach of these Terms, a legal or regulatory concern, a security risk, suspected fraud, responsible gambling concern, payment issue or another legitimate operational reason.
Closing an account does not remove obligations that arose before closure. Any outstanding transaction, verification matter, dispute, investigation or promotional condition may continue to be reviewed. Where an account is closed, any remaining balance will be handled in accordance with applicable law, verification requirements and the relevant payment process. Funds connected with unlawful conduct or a breach may be withheld where permitted.
Complaints and support
If you have a question, transaction concern or complaint, contact Asino Casino through the support or contact options made available on the website. Provide enough information for the matter to be identified, such as your account details, the date of the relevant activity and a clear description of the issue. Do not send passwords or unnecessary sensitive information.
Asino Casino may review account records, payment information, game data and other relevant material when considering a complaint. You are expected to cooperate with reasonable requests for information. If you are not satisfied with the outcome, follow any further review or escalation process described through the available support channels.
Liability and applicable law
To the extent permitted by law, Asino Casino is not responsible for loss caused by events outside reasonable control, interruptions to networks or payment services, device or software problems, inaccurate information supplied by a user, unauthorised account access caused by inadequate security, or a user’s failure to follow these Terms. Nothing in these Terms excludes or limits a right or protection that cannot lawfully be excluded or limited.
These Terms are intended to operate consistently with applicable Australian laws and other laws that apply to your use of the service. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. If you have questions about these Terms, review the relevant website information or contact support through the available channels before using the service.